Overage
Opt-in mechanism for running additional analyses after you hit your monthly quota — billed at the end of the cycle
Overage is the safety valve for "we ran out of analyses but the incidents kept coming." It's opt-in per billing cycle — by default, overage is off and analyses simply pause when you hit your quota.
When opt-in is on, analyses keep running past the quota at your plan's overage rate, and the additional charges roll up at the end of the cycle.
How quota and overage interact
| State | Overage opt-in | What happens at quota cap |
|---|---|---|
| Within quota | Either | Analyses run as normal |
| At quota cap | Off | New analyses pause until the next cycle resets |
| At quota cap | On | New analyses continue at the overage rate |
| Past quota cap | Off (toggled mid-cycle) | New analyses pause immediately; previous overage stays billable |
| Past quota cap | On | Analyses continue accumulating overage |
The cap-and-pause mode is the default because it makes your bill predictable. You only see overage charges if you actively opt in.
Turning overage on
Open the Billing page
In the dashboard, go to Organization → Billing.
Find the Overage section
Below the plan card, there's an overage row showing:
- A status indicator (enabled / disabled)
- The configured overage rate per analysis
- The current cycle's overage count and accumulated cost (if any)
Toggle the switch
Flip the toggle to enabled. The change takes effect immediately and applies to the rest of the current billing cycle.
Pricing
Each plan has its own per-analysis overage rate. Higher plans have a lower per-analysis overage cost — once you're consistently in overage, an upgrade is cheaper than continuing to overage.
For current overage rates, see the pricing page. The Plans & quotas page also lists the active default rates.
If you find yourself in overage every cycle, consider upgrading — moving to the next tier is usually a better fit than running on overage long-term. See the pricing page for current numbers.
When and how you're billed
| Event | What happens |
|---|---|
| You hit your quota with overage on | A counter starts. The dashboard shows running cost. |
| You add more analyses | Each one increments the counter at your plan's overage rate |
| End of billing cycle | The accumulated overage charges on your saved payment method |
| Failed overage charge | We retry; if all retries fail, the overage appears as an open invoice in history |
Overage is billed once per cycle, not per analysis — there's no per-transaction checkout pop-up while you work.
Setting a billing alert
We recommend turning on a Slack or email alert at 80% of quota so you have warning before you cross into overage territory. Alerts are configured per project in the watchdog area, but the organization-level usage can be tracked from the Usage dashboard.
Mid-cycle toggle behaviour. If you turn overage off after you've already accumulated some, the charges already incurred are still billable at end of cycle. Only future analyses past quota will be blocked.
Pausing analyses without overage
If you want to be sure overage never happens:
- Make sure the overage toggle is off on Organization → Billing
- The system will pause new analyses at the quota cap automatically
- Watchdog rules continue evaluating, but won't trigger an analysis while you're capped — they queue and resume next cycle
The cap resets at the start of every billing cycle.
Required permissions
| Action | Role |
|---|---|
| View overage status | Any role |
| Toggle overage on / off | config:write (admin, member, owner) |
See also
- Plans & quotas → Overage — current default rates
- Billing history — how overage shows up on invoices
- Upgrading — when overage suggests an upgrade