Invitations
Send, resend, and revoke invitations — and what recipients see when they accept
Invitations are how new users join your organization. An admin or owner sends an invite to an email address with a pre-selected role; the recipient gets an email with a signup link and joins as that role once they accept.
Sending an invitation
Open the invite modal
Go to Organization → Team and click Invite user in the page
header. You need the team:manage permission (admin or owner) to see
this button.
Enter email and role
Type the recipient's email address and pick a role from the dropdown: Admin, Member, or Viewer. You cannot invite someone as Owner — see Roles & permissions for why.
Send
Click Send invite. The invitation email goes out immediately and a row appears in the Pending invitations table on the same page.
You can only have one pending invitation per email per organization. If you need to change the role on a pending invite, revoke it and send a new one.
What the recipient sees
The invitation email contains:
- The name of your organization
- Who invited them
- The role they'll join as
- A signup link valid for 7 days
The link takes them to the dashboard signup page with their email and role pre-filled. They set a name and password (or sign in with SSO if your org uses it), accept the invitation, and land in the dashboard as a member of your organization.
If they already have a SigSentry account on a different organization, the invitation flow still creates a fresh account scoped to your organization — SigSentry users are scoped to one organization at a time.
Pending invitations
The Pending invitations table shows every invite that hasn't been accepted yet:
| Column | Description |
|---|---|
| The invited address | |
| Role | The role they'll join as on acceptance |
| Sent | When the invitation was created |
| Status | Pending or Expired |
| Actions | Resend or Revoke |
Resend
Resend issues a new invitation email with a fresh 7-day token. Use this when:
- The recipient lost the original email
- The original invitation expired
- Email delivery may have failed (check spam first)
Resending invalidates the previous token, so any link the recipient had from the prior email stops working.
Revoke
Revoke invalidates the invitation immediately. The link in the email stops working and the row disappears from the pending list. Use this when:
- You sent the invite to the wrong email
- You picked the wrong role and need to re-send with a different one
- The person no longer needs access
Revoking is permanent — to bring the person back, send a new invite.
Expiration
Invitations expire 7 days after they're sent. After that, the
status changes to Expired and the link in the email no longer
works. You can resend an expired invitation to issue a fresh 7-day
token, or revoke it to clear it from the list.
After acceptance
Once the recipient accepts:
- They're added to the Members table with the role from the invite
- The pending row disappears
- An entry is written to the Audit log noting who invited them and when they joined
- They count toward your plan's team-member limit
From there, role changes and removal are managed from the Members table — see Roles & permissions.