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DashboardOrganization

Plans

Compare plans and initiate upgrades or downgrades

The Plans page shows all four plan tiers side by side and lets you upgrade or downgrade. For pricing details, feature gates, and the overage model, see Billing & Subscriptions.

Plan cards

Four cards, one per plan: Starter, Pro, Business, Enterprise. Each shows price, included quotas, and features.

Card decorationMeaning
"Most Popular" badgeOn the Pro plan
"Current Plan" highlightThe plan you're on now
"Active Until Period End"If you've initiated a cancellation or downgrade
"Switching To"If a downgrade is pending and this is the target plan

The CTA on each card depends on which plan you're currently on:

Your planCardCTA
StarterStarter"Current Plan" (disabled)
StarterPro"Upgrade"
ProStarter"Downgrade"
ProEnterprise"Contact Sales" (mailto link)

Upgrade flow

Clicking Upgrade opens a hosted checkout page. Pay with your preferred method, and you're redirected back to the dashboard with a success banner — "Payment successful! Your plan has been updated." The new plan applies immediately.

Downgrade flow

Clicking Downgrade opens a confirmation banner that explains:

  • The downgrade takes effect at the end of the current billing period
  • No data is deleted, but resources beyond the new plan's limit are grandfathered (you can't add more, but existing ones still work)

After confirmation, the plan card shows "Switching To" and your current plan's card shows "Active Until Period End."

To cancel a pending downgrade, click Resume current plan which appears in the same area.

Cancel pending changes

If you've initiated a downgrade or cancellation, the actions above are swapped: instead of seeing "Upgrade / Downgrade" buttons, you see "Resume current plan" / "Resume subscription" so you can revert.

Required role

ActionRequired permission
View this pageAny role
Upgrade / Downgradeteam:manage (admin, owner)

The owner is also notified by email of any plan change for audit purposes.